Feedback Form (bts)

Welcome back! We do hope you had a good tour & we thank you for your confidence in us. Your feedback will help us maintain and improve our services.

Phone: 1.800.663.0844, 1.604.264.7378,
Fax: 1.604.264.7774
Email: bestway@bestway.com

Fields indicated with asterisk (*) are required.

Your Name (first/middle/last) Your Name (first/middle/last) Title First Middle Last Suffix
State /Province / Region
Country
Tour Name
Departure Date (MM/DD/YYYY) Departure Date (MM/DD/YYYY) / MM / DD YYYY
GENERAL INFORMATION
How did you first learn of Bestway Tours & Safaris?
What was the key factor in your decision to join this tour?
Your overall rating of this tour
Guides

Guides Excellent Very Good Average Fair Poor
Hotels

Hotels Excellent Very Good Average Fair Poor
Transportation

Transportation Excellent Very Good Average Fair Poor
Overall Experience

Overall Experience Excellent Very Good Average Fair Poor
Additional comments (if any)
Would you recommend this tour to others?

Would you recommend this tour to others? Yes No
Remarks
PRE-DEPARTURE SERVICE
Agents Name
Organisational skills

Organisational skills Excellent Very Good Average Fair Poor
Remarks
YOUR TOUR GUIDE(S)
Guide 1 Guide 1 First Last
Guide 2 Guide 2 First Last
Guide 3 Guide 3 First Last
Guide 4 Guide 4 First Last
Please rate your Tour Guides on the Following
Personality

Personality Excellent Very Good Average Fair Poor
Is he/she helpful during the tour?

Is he/she helpful during the tour? Yes No
Organisational skills

Organisational skills Excellent Very Good Average Fair Poor
General & Local knowledge

General & Local knowledge Excellent Very Good Average Fair Poor
Additional comments
TOUR COMMENTS
Itinerary Presentation
Excursions & Sightseeing
Comments
We do not approve of clients being taken into shops by your Tour Leader or local guides. Please indicate whether you were taken into shops or pressured to buy goods. If so, please provide details.

We do not approve of clients being taken into shops by your Tour Leader or local guides. Please indicate whether you were taken into shops or pressured to buy goods. If so, please provide details. No Yes
(If yes) please specify details
FUTURE TRAVEL

May we use you as a reference for this tour by supplying your name, phone number and/or email to interested clients? May we use your comments on this questionnaire in our printed literature or website? If so we will not use your full name but just initials.
Reference

Reference No Yes
(If yes) Please provide email and/or phone
Your Email
Your Telephone
Quote

Quote No Yes
Quotation (If yes)
If you want us to send our brochure to anyone, please provide their name and address(es)
Where would you like to travel next? List destinations and we'll forward Itineraries to you

Feedback Form (bts)

Feedback Form (bts)

GENERAL INFORMATION

Your overall rating of this tour

PRE-DEPARTURE SERVICE

YOUR TOUR GUIDE(S)

Please rate your Tour Guides on the Following

TOUR COMMENTS

FUTURE TRAVEL May we use you as a reference for this tour by supplying your name, phone number and/or email to interested clients? May we use your comments on this questionnaire in our printed literature or website? If so we will not use your full name but just initials.

(If yes) Please provide email and/or phone

FUTURE TRAVEL

May we use you as a reference for this tour by supplying your name, phone number and/or email to interested clients? May we use your comments on this questionnaire in our printed literature or website? If so we will not use your full name but just initials.