The safety of our travellers is one of the most important aspects of our operations. We are committed to making your next journey safe, responsible and stress-free.
Comprehensive measures to keep you safeWe’ve worked hard to ensure our tours meet the latest safety standards so that you can feel protected when you next travel abroad. Our extensive safety measures have allowed us to receive the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with the assurance that we have adopted health and hygiene global standardised protocols. Learn more about the WTTC Safe Travel Stamp and Protocols.
Our policies and practices will evolve to meet the most current health standards, while still allowing you to have the unforgettable journeys our travellers love so much.
Smaller groups, more intimate experiencesWe have always prided ourselves on our small group sizes, which range from only two to a maximum of 12 participants in most cases.
Smaller groups allow you to connect with others more easily and have authentic experiences that just aren’t possible for big tours. They also provide an uncrowded trip with plenty of personal space and personal attention to the safety of each individual.
For those who want an even more exclusive experience, most of our itineraries can also be taken as private journeys. Get in touch to customize your own private adventure.
Non-stop support from our teamAs you plan your next trip, we’re here to support you every step of the way with our experience arranging thousands of journeys around the world.
We closely monitor safety developments in the destinations we serve. What’s more, our destination partners provide us with real-time updates often only available to those on the ground.
During your tour, our team will continue to make your wellbeing and enjoyment top priorities. Our experienced local suppliers are available 24/7 to assist you, while our knowledgeable guides receive continued health and safety training.
Doing our partIn order for Bestway to fulfill its responsibility in ensuring the safest journey possible, our travellers also have a personal responsibility to follow safety protocols and requirements.
We ask that you check with your local government and the World Health Organization website for the most current information affecting your trip.
It is also your personal responsibility to ensure you have comprehensive travel insurance that covers travel medical expenses, trip cancellation and interruption. Canadian travellers can get a travel insurance quote from our preferred provider Manulife here.
Bestway has introduced extensive safety measures to protect our travellers from COVID-19.
Our tours are in alignment with the latest health regulations and standards of the countries we travel to, and our team participates in ongoing health and safety training.
In addition, the accommodations, transport and restaurants used on our tours must meet enhanced COVID-19 standards.
We’ve introduced new measures that give you flexibility and security if your trip is affected by unexpected events. Find out more about our flexible booking policy.
At times, local and international regulations and recommendations can change before or during your trip. As a result, we may also need to make corresponding changes to the activities or destinations included in your tour. We endeavour to keep our travellers regularly informed of any changes or updates.
If someone feels sick during the trip, we recommend that you notify a Bestway representative immediately. Each country has specific protocols in place to help you in this scenario, and our Bestway team will assist you in taking the proper steps.
Use of face masks is highly recommended throughout your tour, and may be mandatory as per the requirements of the local government or third-party suppliers. We ask that you bring your own supply of face masks for use during your journey.
Yes, our Bestway team is happy to arrange COVID-19 tests at your destination during your tour. Please note any COVID-19 test arranged by Bestway will be at an additional cost to the tour price.
Get in touchWhether you’re passionate about exploring historic sites, natural beauty, native wildlife or unique culture, we look forward to helping you do so safely and enjoyably. If you have any questions or concerns, don’t hesitate to connect with our team!
Sign up for our Bestway Club newsletter and be the first to know about special discounts, new tours and travel updates!