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"The guides were professional and accommodating in a most pleasant manner. The hotels were all fine. If anything, some of them were too luxurious. But that is an observation - not a complaint. I don't have the names of the guides, but to a man they were superb - particularly the guide in Borneo who was especially watchful over us during the walks. They all took very good care of us."
-- Richard K of FL, USA
"Thula Manzini, our guide was great. Always looking out for the welfare of everyone. Definitely in charge so we kept on schedule. Respected interests of everyone. Shared his knowledge about animals, history and culture very well. Alfree Mhini, our driver was great too. He worked well with Thula. He helped prepare meals, and also shared his culture with us too.
Shepard and Rex (our guides) had a incredible fund of knowledge about animal behavior and how to track them. We were very sad when they had to leave our group. Was impressed by the number of animals that we saw in Zimbabwe and Botswana. Traveling between parks we were able to see life in the villiages. The way of life made a big impression on us."
-- Donald B of CT, USA
"A Great Migration safari is on every traveller’s bucket list - or it should be! This mass movement of more than 1.5 million wildebeest through Kenya and Tanzania, along with some 300,000 zebra and hundreds of predators, is perhaps one of the most impressive sites on our earth."... Read More >>>
-- Noel B of CT, USA
"Last October, Mark F. Nelson, a well-known and well-travelled lawyer in Laguna Beach, California, took Bestway Tours & Safari’s Arab Sheikdoms tour. This unique journey provides a rare glimpse into five of the Arab states along the Persian Gulf, including Oman, Kuwait, Bahrain, Qatar, and the United Arab Emirates. Mark was so thrilled with the experience that he wanted to share his story with other Bestway travellers. Here’s what he had to say about his once-in-a-lifetime adventure."... Read More >>>
-- Mark N of CA, USA
Silk Road Adventures - A Customised Tour
"Chi Pham, our bestway agent kept on top of the plans and reminded us to get our visas in a timely fashion. We asked at the last minute what the appropriate tipping customs were for the drivers and guides--perhaps that information should be given out earlier. We were amazed at the many things we were able to see in Uzbekistan and China. Most of us were not familiar with these sites before our trip. Our guides also gave us suggestions of things we might want to see on our own. Bestway Tours planned and executed a wonderful Silk Road tour for our group of six in Uzbekistan and China. The guides, transportation, and hotels were all excellent."
-- Shirley R of UT, USA
Silk Road Adventures - A Customised Tour
"The Uzbekistan part of our tour was perfect. Our guide, Dilya, was excellent. She was extremely well informed, and she also had a fun personality. She did a great job of adjusting the pace to match the interests and abilities of the group. The transportation in Uzbekistan was better than I expected with a very comfortable bus, a skilled driver, and good timing for everywhere we went. Dilya in Uzbekistan deserves special recognition. She is the best tour guide I've ever worked with anywhere in the world. She really made that part of the trip great. All of our tour guides were hard working and tried to fulfill all our requests, even when that meant getting up earlier or staying up later"
-- Brad C of UT, USA
Balkan Mosaic - A Customised Tour
"Just want to let you know our Balkan Private Tour was simply fantastic in every way. Our driver/guide, Dimitar, quickly learned our preferences and accommodated us perfectly. For example after a morning in the incredible Scocjan Cave we chose not to visit the second one and instead accepted Dimitar’s offer for a side trip to Trieste for gelato. That, Chi (Bestway agent), is personalized, professional, service. Please feel free to share this with Dragana and Dimitar personally inspected each hotel and can let her know how pleased we were with all our rooms and balconies. I expect to write a short review of the trip for International Travel News since that is where we found Bestway’s advertising."
-- Anthony L of FL, USA
China, India & Nepal - A Private Journey
"We had an excellent trip and everything went very well. We will gladly be used for a reference and will fill in questionaires with our experiences. I took about 4500 pictures which I plan to make up a couple of coffee table books with many of the pictures and experiences. India is difinetly a place I will recommend to go to."
-- Sidney T of BC, Canada
"My trip was wonderful! In the South of India, the culinary tour was fabulous. Chef Joe was lovely; the Team we travelled with were excellent; we had an excellent tour guide; all of the sights were great and, our group itself were all terrific. The cooking demonstrations were exceptional; it goes without saying that the cuisine was superb; we toured a few kitchens, which was very interesting; and we received several recipes as a very nice keepsake, including a very nice booklet that the Spice Villages sent to our individual e-mails. Meeting, and interacting with, Chef Joe and his family was definitely a highlight for me.
I had a wonderful time in the North of India, too. Of special note was Shailesh, the rep in Delhi, who met me on arrival, and explained the general set up of everything. He then met me again on my return to the city from Agra. He then surprised me by meeting me when I was in transit on my way back to Canada (with a change of planes in Delhi) to make sure that all was well. His courtesy went above and beyond any service I had anticipated. It was truly impressive!
Re. hotels in the North: Vivanta by Taj Dwarka in New Delhi was fabulous.
The Crystal Sarovar in Agra was very nice, as was the Gateway Hotel Ganges in Varanasi.
The Oberoi Grand in Kolkata was superb.
Nor-Khill Hotel in Sikkim was beautiful. "
-- Margaret G of BC, Canada
Best of Egypt, Nile and Lake Nasser - A Customised Tour
"This was one of our all time favorite journeys. The itinerary was well organized. The personnel were wonderful - friendly, knowledgeable and helpful.
The accommodations were superior. We never for a moment felt unsafe. The locals are warm, engaging, appreciative of travellers. Egyptians are wonderfully warm people. GO TO EGYPT!!!!"
-- Robert R of BC, Canada
"We had never been to India and the description of the tour intrigued us and we decided that if we were ever going to visit India a tour was the Bestway. I can't say enough about our guide Johnson, he was so knowledgeable and personable."
-- Sharon RI of ON, Canada
"Host Joe, Guide Johnson, Driver Gijo, and Assistant Salim made the tour welcoming, educational, enjoyable, and worry-free."
-- Harvey JS of BC, Canada
"A wonderful experience with a wonderful guide. Tour guide was a special person who added immeasurably to the enjoyment of the tour. Good setup with spontaneous additions by the tour guide which added worth. It was the most fabulous adventure."
-- James BT of ON, Canada
"Our first 2 guides in Kenya & Tanzania were excellent (Simon and Bariki) Our third guide (Alex) when we returned to Kenya was knowledgeable about the wildlife we saw and was able to answer our questions satisfactorily. He was a safe and cautious driver. Felix (Agent) was wonderful at organizing everything, was punctual, informative etc. He went out of his way to make sure all was running smoothly and indeed, everything went as planned. I felt like I was in good hands, with no worries about 'logistics'."
-- Carol P of QC, Canada
"We had travelled with Bestway to Pakistan in 2007 and were confident of Bestway's ability to organize a tour of similar quality in India in 2017. The organization was superb. Everything flowed smoothly. The guides were knowledgeable and flexible."
-- Jocelyn A S of BC, Canada
India - A Customised Tour
"Thank you so much for putting together such a fabulous trip. We have so many amazing memories from India. We realize that it has been too long since we have done an international family trip – and plan to do them on a regular basis. I am hoping that your agency has contacts in other countries so we can use you again.We would and will recommend your company to anyone we know who wants to go to India."
-- Elizabeth H of BC, Canada
"Hotels on Safari were excellent, they were so interesting and designed uniquely. The food was really good. Predators Safari group were very good and organized. I would most certainly highly recommend them. The first two drivers Simon and Barock were the very best. Victoria Falls hotel was GREAT and their breakfasts with the freshest fruit were amazing. The Pan Africa in Nairobi was nicely laid out. The rooms on the street side were a little noisy but not a problem. Their staff were so friendly and helpful. I was totally impressed by all staff at all accommodation. You could not ask for more helpful people. We were surprised to be picked up in a Lexus from the Dubai airport. Tours and drivers in Dubai were knowledgeable and excellent at their job."
-- Louise M of ON, Canada
"We LOVED this tour! It may have been the best vacation that we have ever taken. Our guide, Joseph was amazing with his breadth of knowledge and his expertise in taking us to exactly the right places to see the most that that we could see. The hotels were wonderful--very accommodating, clean and simply a great place to relax at the end of a long day viewing amazing game. The transportation was as comfortable as it could be and the van was kept very very clean. Joseph drove a little too fast at times but that was the only drawback to the whole experience. It was simply phenomenal! Joseph was really wonderful. His scope of knowledge was great and his ability to understand both local and global information brought the trip to a higher level. He used books to support his knowledge of the birds we saw as well as some of the animals."
-- Francie K of CT, USA
"Our guide, Joseph is EXTREMELY knowledgeable and experienced. He, more than any other factor, made this as special as it was. From having an uncanny eye for finding game to his recommendations on framing a photo, he really made the experience extra special."
-- Stephen K of CT, USA
Experience Dubai & the Emirates Tour - BBOT Tour to UAE
"The trip to Dubai was AWESOME. The organization, guide, events, meals were all over the top. This was the #1 thing on my bucket list; both my son and I had a great time."
-- Tony P of BC, Canada
India - A Customised Tour
"Bestway Tours offered a well organized tour with good guides and excellent drivers. We would enjoy returning to India and perhaps going to the north , around Darjeeling."
-- Leona JB of BC, Canada
Indochina - A Customised Tour
"The Bestway nominee for our trip, the ICS Company, had proven to be very, very good. The hotels were from excellent in the north to good in the south of the peninsula. The best were in Luang Prabang, Hanoi and on the Halong, To long Bai cruise. The airline bookings were flawless as were the guides in their care of us. Truly, we are grateful for our decision to put our trust in Bestway's hands once again. We were not disappointed, just to the contrary. This was one Helluva trip! Thank you Mahmood, thank you Chi. thank you ICS and we wish you all the very, very good year 2017! Bestway has been and is good."
-- Peter & Rachel B of ON, Canada
"Our guide Ajay was funny, informative and a great host. He went out of his way to make us comfortable, accommodate all our needs. Sunset cruise was very nice and relaxing. Beautiful views. Enjoyed all the sightseeing and Diwali. The BBQ at Dera Amer was amazing. Mother Teresa Orphanage was a short but nice visit to see how they are helping out the disabled population they are able to provide for Musical dance show evening was a lovely treat. Best hotel of the trip was the Trident in Udaipur. The food amazing and the pool. ITC hotels were great. Nice rooms great choice of foods."
-- Yvonne K of AB, Canada
Silk Road Tour - A customised tour
"The itinerary was excellent. We appreciated that we were able to modify it to accomodate special interests. Traveling through Uzbekistan, Turkmenistan and Iran today can only vividly capture the former glory of the Silk Road caravans. Fortunately for us, most of these sites have been restored, enabling us to imagine those times. A truly spectacular journey through the ages."
-- Mazeed A of BC, Canada
"I was overwhelmed with Indian colours, sights, sounds, tastes, music, smells, contrasts, cultures, and history! There is so much more I need to learn about India. This was just a brief introduction. The more one sees the more you realize you don't know!"
-- JoAnne F of ON, Canada
"If you have one iota of an explorer in your nature and open to a diverse trip in a new location... I HIGHLY recommend this (Bestway’s Best of South India) trip! It has a little of everything... Friendly, lovely people, a good pace, internal travel by road, boat and air, incredibly food, beautiful country, superb beaches, wildlife trekking, spice plantations, cruising the waterways, history, religion, art and architecture... and so, so much more! The hotels are absolutely lovely and the service level is superb!"
-- Shameem P of BC, Canada
South Africa and Victoria Falls - A customised tour
"The tour was well organized with clean vans with an excellent driver. Fahima, our guide was very knowledgeable of the places we toured and presented it well. Very well organized Itinerary and excellent Sightseeing & Excursions."
-- Naguib D of BC, Canada
Private tour of Russia & Baltic States - A customised tour
"We wanted to see Russia, (especially the Hermitage )and the Baltic States. Our guides and drivers were extraordinary. Bestway has always provided us with superior drivers. We would trust Chi (Bestway Agent) to make any plans for us. We had a very warm relationship with our Moscow guide which helped us to learn about the Russian people. We were surprised to see how beautiful Moscow is. The drives between cities was very helpful in understanding what life was like outside of the cities."
-- Zane & Carole A of RI, USA
"Chi (Bestway Agent) was extremely responsive, professional and accurate. The Desert Safari in Dubai was fantastic. I wish I could have spent the entire day on desert safari. The tour was like a magic carpet ride from one adventure to another. All I had to do was step onto the magic carpet and away we went with all other details handled to perfection."
-- Mark N of CA, USA
Serbia, Kosovo, Macedonia, Albania, Montenegro - Private Tour
"Chi is a travel agency gem, and truly a delight to deal with. She is amongst the most thorough and efficient I have ever encountered in dozens of travel companies and agents I have dealt with over 40 years of traveling. Dragana (tour guide) is a wonderful woman with unbridled enthusiasm about the Balkans. Zoran (tour guide) was an extremely knowledgeable, thoroughly prepared, and fun travel companion. One of the best. Excellent Itinerary presentation. What was in the itinerary was what was provided, along with a few additional surprises that were not in the itinerary but spot-on due to Zoran observing his client's preferences and actively seeking sites and experiences that would make the overall experience even better than advertise."
-- Thomas Michael J of VA, USA
"I can't think of anything that Bestway could do to improve upon our experience. I know that by the time we were in Rishikesh, many of us were quite tired and the thought of a long train ride back to New Delhi, arriving quite late in the evening, was not appealing to us. When we asked Gagan (tour guide) to arrange for us to fly back to Delhi earlier in the day, he did so happily and efficiently. We appreciated his flexibility and effort immensely! Excellent sightseeing and excursions, I particularly appreciated the visits to Hariprasad Chaurasia and to Gopal Dayal's family, as these were excursions which most tourists would not have the opportunity to make."
-- Robin Elizabeth H of ON, Canada
"Thank you Mahmood and Bestway for our "bucket list" trip of a lifetime. From our first conversation when you assured me that you could turn my long list of requests into a tour within my budget, you never disappointed us. Your attention to every little detail from the partner safari operator in Tanzania, the selection of the Serena lodges and tented camps in Tanzania and ending with the historic Victoria Falls hotel was better than we could have ever expected. The guides, the tours, the sights, the people, the food, and of course the animals. Everyday was more incredible than the last! You will always be our Chief Explorer."
-- Megumi P of CA, USA
Kashmir and Ladakh - A customised tour
"I had never been to India before and travelling with my mother as part of a small group tour seemed like the perfect opportunity. The itinerary was very appealing because it covered many different cities and unique cultural sights in northern India. Daily excursions were always interesting and varied. Highlights included visiting the Golden Temple and Jallianwala Bagh in Amritsar, the Tibetan children's school in McLeod Ganj, the natural beauty of Gulmarg, the Hemis Festival and monasteries in Leh, our Shikara ride on Dal Lake and visiting Pangong Lake. All of the sights were fascinating to visit. This was my first trip to India and I would definitely go back. Bestway did an excellent job of organizing and leading the tour. Each day was an adventure, the food was always delicious and travelling in a small group made it fun for everyone. Thank you for such a memorable trip."
-- Catherine H of ON, Canada
"BESTWAY was THE ONLY company that would accommodate our requirements for the safari. You were able to alter the printed and scheduled trip and work it so our DREAM SAFARI was realized at a reasonable cost. All the other companies, we spoke to, and there were many, were either unwilling to made the changes or were so expensive, we could not afford to go. Working with Mahmood made our bucket list trip, affordable and exactly what we wanted and was incredible. John, our guide for Tanzania was a source of amazing knowledge, catered to our every need and then some. He was Articulate, smart, funny, accommodating in every way and gave us the most memorable experience we could have imagined. Bestway Tours & Safaris is a company you can trust implicity while planning your next bucket list trip. Their attention to detail is amongst the highest caliber and you can be rest assured... your dream trip will be fulfilled."
-- Ronnie S of CA, USA
"Thank you for your kind welcome home. To be honest, we really didn’t want to come home as we had such an amazing time. We cannot think of one negative thing to say to you. Tour guides were wonderful from start to finish. Trip was everything we expected and more! We are still struggling to adjust to the time change
and excitement of our recent trip. It was everything we expected and so much more! We can’t even begin to tell you about the service provided from start to finish. Exceptional! We also want to add that our “Special Anniversary Dinner” was amazing! Thank you so much for making it a most
memorable evening. This is our third trip with you and certainly wont be our last. Several people have been interested in our experiences and we do not hesitate to pass the Bestway name on to them for worry free travel. We can’t imagine choosing anyone else. Chi has been amazing with the tour explanations, suggestions and general enquiries. A dream to work with. We would be pleased to provide a testimonial to add to the numerous ones you already have from happy clients like ourselves. Once again, we thank you
for the wonderful memories that fill our heart and soul."
-- Al & Sandra O of BC, Canada
Bestway to India - Customised tour
"The Bestway to India trip exceeded all of my expectations. Exhilarating and extraordinary adventures at every turn. For a diverse group, the program/schedule worked very well. From tigers in the wild in Ranthambore National Park, to riding up to the Amber Fort on an elephant, to a night in a fairytale palace in Deogarh, we were thrilled with each new experience. All of the Heritage sites that we visited were fascinating, in quite different ways. Kerala's tea plantations were breathtaking. Jaipur and Udaipur were magnificent. The rickshaw rides were exciting and allowed us to see another, more intimate, side of Delhi and Varanasi. Having survived them, they became two of the highlights. Planes, trains, buses, boats and rickshaws, each mode of travel enriched our India experience. All of our accommodation was very good. The Deogarh Mahal palace experience, including the tour, was outstanding, as were the houseboats in Kumarakom. Our Bestway tour guide/director, Amit Malhotra, was exceptional. He solved the inevitable individual and group missteps - always calm, competent, patient, and cheerful. Amit always came to the rescue - no blaming, just solutions. His sense of humour made a great trip even better. Thank you, Amit, our excellent local guides and our very skilled bus drivers, for a fascinating, spectacular travel experience. Definitely one of my best ever."
-- Margo A E of SK, Canada
"I just wanted to send you a quick note to first of all thank you for an incredible time in Jordan. I had a blast and absolutely loved the country!"
-- Lauren M of ON, Canada
Customised tour of Dubai and India
"Our trip was complete and wonderful in every way. We were constantly aware and stimulated with the colors, contrasts and contradictions of India. We had a different tour guide in every city, sometimes 2 (well over 15 total). The 3 ladies were the best all around (in Delhi, Mumbai, Kochi), we had great conversation about everything, gave us great insight into living in India. Our drivers were great, Anil spent over 10 days with us, he was excellent. Really enjoyed all the textile excursions and the cooking classes were fantastic."
-- Peter P of BC, Canada
Maiwa Textile tour of India
"Ms. Pirani from Bestway is fantastic. On the ball and very helpful. She make me feel like I was in good hands."
-- Idit I of OH, USA
Maiwa Textile tour of India
"The overall experience was excellent. As a not very experience travel I appreciated all of Azmina's (Bestway agent) suggestions especially the one about having someone from Bestway meet me at the Dehli airport as well as in Jaipur. The tour guides were professional, courteous and always dealt with things right away."
-- Sandy LR of BC, Canada
Maiwa Textile tour of India
"I was very impressed with the Bestway staff. I've done a lot of organizing work in my lifetime and I know that when things run smoothly, that means that a lot of work was done. Bravo to the team!!. I would not only recommend the tour, I would also recommend that people consider Bestway as a tour company. The tour guide in Delhi, and the outstanding group through out the Maiwa tour, I have nothing but praise. Bestway did an outstanding job organizing a rather complex trip on behalf of Maiwa textiles. The staff were great and always on top of things. I really enjoyed the whole experience and felt safe and cared for."
-- Francine LG of BC, Canada
"We had many local guides. Most were excellent communicators. Knowledge of English was variable. All were punctual and polite. We learned a great deal about the history and the culture."
-- Robert S of ON, Canada
Customised tour of India & Dubai
"The organization of the tour was excellent. We saw the highlights of every city we visited. The best part was the relaxing week at the end with few tours. The overall best tour guides where the ladies we had in Delhi, Mumbai and Cochin. The driver we had for 10 days, 3 in Delhi and then from Agra to Ahmadabad was excellent. The itinerary for each city was very good. As a first time visitor I thought it was very good."
-- Gottfried P of BC, Canada
Customised tour of Ethiopia
"We have used your company on previous trips. It went the places we wanted to see in Ethiopia, the length of the trip was right for the places we wanted to see. Sarkalem was the driver and guide for the last half of our trip to the south, and he was absolutely wonderful. We felt safe, and he was on top of everything. We enjoyed visiting the tribes in the southern part of Ethiopia. We felt the local company did everything to make our trip enjoyable, safe and comfortable. We appreciated having sufficient water every day because it was hot and we needed to keep hydrated."
-- Beverly M of OR, USA
Customised tour of Ethiopia
"The trip was EXCELLENT particularly due to our driver guide Serkalum, who is outstanding beyond description. Serkalum who was our driver guide for all of southern Ethiopia from 28 January to 5 February. In all my years of travel, I have never had someone so perfect in everything they do. He handled every situation from simple to difficult perfectly. He is 100% professional, organized, excellent driver, knowledgeable guide, kind, considerate, gentle, concerned about people in every situation."
-- Phebe M of GA, USA
"Overall I thought that Craig, the guides and drivers were very knowledgeable and extremely flexible and patient people. We were a high maintenance group. They all did extremely well in my opinion. Personally I thought it was great experience overall, I enjoyed it very much. As a photographer I got a lot out of this trip and Craig was great. Azmina (bestway agent) was all over organizing this trip from the get go. She was really on top of it. I very much appreciated her help getting organized. All the guides were pros. They were all excellent. We had a very nice lady as tour guide."
-- Scott B of BC, Canada
Customised tour of Greece
"The guide Constantinos Sfikas was very very good, as was the driver Sakis and the local representative Smaro. We worked this out in a collaborative way with Chi Pham, our agent, going back and forth a few times until we were happy. This worked out very well. We were extremely pleased with the whole trip. This is the third trip we have done with Bestway and they keep getting better."
-- Ronald T of WA, USA
A Journey to Capetown, Grootbos and Kirkmans Camp - Customised tour of South Africa
"This was a tour we made for ourselves. I would add at least one more night at Grootbos. Our guide was very personable and very accommodating. Very knowledgeable and had some great conversation. Knew the South Africa history very well."
-- Robert D of BC, Canada
"Ours was a small group and our guide was flexible about the schedule but he made sure to include all the excursions. We had a good experience."
-- Talat H of CA, USA
"We wanted to let you know our trip to Africa, your Tanzanian Northern Safari, was a wonderful trip. Our guide, Alex, with Predator was very knowledgeable and took very good care of us. He added to the enjoyment of the trip. The additional day trip to Arusha National Park was a good choice. We also enjoyed our time in Zanzibar."
-- Mark & Marilyn O of OK, USA
"Iran offered much more to see than I had predicted. I would like to return to Iran in the future. Chi Pham was extremely helpful and polite from the start to finish. She was supportive but never aggressive. Mr. Jahan Bakhsh was with us for nine days nonstop. I think he did an excellent job in catering to all of our needs. Passage to Persia provided an excellent introduction to Iran."
-- Christopher W of MA, USA
"We had a most memorable journey, and many treasured experiences. Above all, Moshen was an outstanding guide, truly special, and we were so fortunate to have him. Jill Cherry as well contributed hugely to the success of the tour, both in the sharing of her knowledge about the history of the Persian Gardens, and her warmth and thoughtful consideration of the group's welfare at all times."
-- Pamela & Hugh C of BC, Canada
"Mohsen an outstanding guide; Tehran in particular a fascinating city; LOVED the bus with single seats on the left and double seats on the right but thought we could have used more time in Persepolis. Overall a wonderful experience."
-- Robert Z of NY, USA
"Joshua was especially fantastic as our tour guide. Robert was excellent as well. Bestway Tours and Safaris did an exceptional job of organizing our tour and safari. They were able to basically customize the trip to cover all the sights and areas of Africa we were interested in seeing. The accommodations were first class and the price was reasonable. I would recommend them if you are thinking of an African Safari."
-- Jean L of AZ, USA
"Our tour guide. Jehan Bakhsh Mahdi, was particularly a good leader. He was quite knowledgeable, showed flexibility in making minor changes in daily plans for sight-seeing, and planned well in giving us rest and breaks on days when we were on the road covering long distances going from one city to another. He was fluent in English. Yes, we would strongly recommend this tour to others who might be interested in visiting Iran. It is too bad that potential American and Canadian tourists have been held because of politics and propaganda, whereas Iran is literally invaded by European tourists."
-- Sabir A of ON, Canada
"Both guides Silo and Jonas were wonderful representatives of their cultures, and went out of their ways to share their cultures with us. Excellent drivers in very difficult road conditions."
-- Larry WJ of IN, USA
"The tour leaders were great - especially Silo, for taking us to the funeral, among all the regular tour objectives and martin was a wonderful driver, and Jonas in Wamena who was patient with me when I became exhausted on the trek (and the porter was unbelievably wonderful). Excellent guides and hotels. Overall it was a wonderful experience."
-- Bill & Mary C of IL, USA
Burnaby Board of Trade - Dubai and the Emirates
"Overall experience was excellent. Very impressed with all the meals provided. The bus was very comfortable. Having water for us on the bus was great. Chi (Bestway agent) was very quick in replying to all my queries about the trip. Vinod, our tour guide was very personable & was very knowledgeable. His helpers were nice. The trip was great! Very well organized. Enjoyed it tremendously."
-- Debbi W of BC, Canada
Burnaby Board of Trade - Dubai and the Emirates
"Thought the tour was excellent value, and really provided an opportunity to see the highlights of Dubai and the Emirates in a short period of time.
The tour guides were very knowledgable and went out of their way to ensure all of us were enjoying our time. They went above and beyond expectations. Vinod really spent the time talking to us along the way and sharing his vast knowledge on the area. In addition he went out of his way to assist some of the travellers with other activities on our free afternoon. Jubin and Sharesh were also great, and were great with all of us. They went out of their way to ensure we got the most out of the trip, and were fun to be around. Itinerary was clear, and well laid out. Knew what each day entailed. Cant believe we saw as much as we did in such a short time. The Dubai tour was beyond my expectations for value and content. Special thank you to Bestway for organizing and to Riya Tours for a wonderful time. The tour guides went out of their way to be helpful and share their wealth of knowledge of the area and culture. Great trip!!"
-- Leza M of BC, Canada
"Overall experience was excellent. Mohsen, our tour guide was exceptional and went way beyond expectation in providing access to items some of us wanted to purchase and including additional places we wanted to experience - caravanserai, ice and pigeon houses and Qom to mention a few. And his handling of the accident was superb - almost no delays and we didn't miss anything. Our main driver was also excellent, and his son was most helpful to all of us and to his father and Mohsen. The other drivers with us briefly in Tehran and in Kashan and back to Tehran were good but did not get a chance to build a relationship with them. The coach we had the majority of there time with seating of 1 and 2 across was excellent for the long drives we took. Iran exceeded all our expectations and this Bestway Tour allowed us to experience the highlights of an absolutely incredible country. The people were so friendly and outgoing, the economy is booming and the gardens and historic sites were outstanding."
-- June H of BC, Canada
Customised tour - Tanzania
"Overall experience was excellent. We don't remember the names of the guides and drivers. They were all extremely polite and helpful."
-- Zehra B of ON, Canada
Rajasthan, India - a customised tour
"This was a very well organised and extremely pleasant tour to travel on and would certainly recommend it to anyone. The information was all well prepared and helpful, emails were promptly answered and all seemed most effecient, the travel plans all worked very smoothly with no hitch. Our tour guide (Ajay) was extremely good, knowledgeable about many aspects of India life and culture, he was always smiling and very patient and nothing seemed to difficult for him. He was also most assiduous about everyone's welfare and could not have been a better travelling companion, and he had a very nice sense of humour. I would readily be guided by him again!. It was on the whole a very thoughtful and well put together tour with plenty of variety, I especially appreciated having time to be in the countryside, and being able to walk and see rural life. I think that the tour looked after us very well and insulated us from some of the rougher side of Indian life. The majority of the places where we stayed provided us with delicious meals and the final one in Delhi was a real star! Very many thanks to Bestways for arranging this very special occasion. I felt very lucky to have been part of such an excellent tour."
-- Josie M of UK
"Overall experience with Persian Gardens... tour was excellent. Do not hesitate to visit Iran - a most fascinating country with a welcome hand extended by all."
-- Paul L of ON, Canada
"This was a remarkable tour that exceeded my expectations, opened my eyes and mind to new perspectives and history. The country, people, safety, sights, guides, and transportation were all top quality. Except for the new hotel in Kashan which had some construction problems, all the hotels could not have been better: clean, comfortable, providing excellent service and tasty, plentiful breakfasts. Some of them (Yadz, Isfahan, Shiraz) were exceptional. Mr. Hadjisaeid was an outstanding guide, sensitive, anticipating group needs, extremely well informed, organized and connected, arranging additional sights and having a great sense of humor; again we could not possibly have been better served. Amazing sights, remarkable history, beautiful art in different forms: mosques, mosaic work, tiles, carpets, jewels, excellent food (taken to a variety of restaurants and venues), wonderful, friendly and welcoming people, eye-opening ancient engineering feats and practices. Felt very safe and well taken care of; altogether a beautifully managed trip to an extraordinary country."
-- Marni L of MA, USA
India - A Customised tour
"This is an excellent tour, providing a wonderful exposure to many monuments and historical sites, and to the culture, food and people of this remarkable country. The itinerary is excellent, the hotels and facilities were first class. Bestway representatives were readily available and supportive, and the local guides they have chosen varied from very good, to SUPERB. This was truly “the trip of a life time” for us."
-- Bob & Elaine R of BC, Canada
"I can not express enough what a wonderful trip we had. Mahmood arranged everything perfectly, working around our time restraints. He was always available to answer my questions. Victoria Falls had approximately 60 percent of its water flow due to the end of the dry season. It enabled us to see the falls and not just the mist. We saw beautiful rainbows and if you would like to walk across the top of the falls this is the time of the year to visit. The Northern Tanzanian Safari was amazing! It was just starting spring with the trees starting to bud out and the grass starting to turn green. This enabled us to spot the animals more easily. We saw many baby animals as well as lions and ostriches mating. One of the highlights was watching six elephants taking a bath. Mahmood also arranged our drivers who were always there waiting for us."
-- Sharon S of MI, USA
Private tour of Poland & the Baltic States
"One of our best local guides was Olga Vilks in Riga. She had a great balance of activities and most importantly gave us a very good tour of the local food market which we all enjoyed very much. She did show us many churches, but from the outside, and it was up to us whether we wanted to go back later and tour the interiors. Bestway put together a great tour of poland and the baltic states for us and four friends. The tour certainly surpassed our expectations - these countries which were once dominated by the soviet regime have emerged fiercely independent and offering delightful surprises at every turn. While traditionally prepared foods are still available, we were particularly impressed by the cosmopolitan cuisine and excellent prices. We left feeling enriched by the history we had absorbed and very taken with the friendliness and resilience of the people in this region."
-- Susan M of ON, Canada
"Most guides were excellent, esp. Simon and Dennis. We had a blast!! Excellent traveling companions from Sweden. Fabulous, awesome trip!"
-- Steven H of AZ, USA
Private tour of Moldova, the Baltic States, Belarus, Poland & Ukraine
"Our guide in Kiev was one of the best I ever had. The same can be said of our driver in Kiev. In Moldova we had a guide/driver who also was very accommodating to our needs. The Moldova tour agency did a very nice job. Thanks for all the work you put into this trip. All of the guides were at the least "Very Good". The whole trip was wonderful."
-- Ralph S of MN, USA
"We just got back from your Great African Safari Trip and I just thought I'd send a thank you for an excellent trip. Everything went smoothly and Jenman Safaris was an excellent company to work with. We will certainly be looking to you for our next vacation."
-- Dave B of AB, Canada
"We had a fabulous time on our trip to the Balkans. Dragona was an excellent guide and looked after us really well. She also planned the last part of our trip and made terrific recomendations. Please thank her for all her hard work. All our local guides were excellent. The trip was very well planned."
-- Bob M of ON, Canada
Ancient Egypt with Kenyan Safari
"I made the post highly recommending Bestway. It was so easy because every word is true!!"
-- Cathy D of TX, USA
Indochina - A Customised tour
" I had a wonderful time and I enjoyed the places we visited more than I expected. Ha Long Bay is indeed spectacular, memorable and a 5 star beauty. The tour guides in Pagan and in Yangoon were particularly good. We added some pagodas in the Mandalay region whcih I think you should include officially in the tour (eg. Mahamuni Pagoda, 30 cave temple). The hotels (especially in Pagan and Mandalay and even the Paramount Inle Resort) were fabulous. The Hanoi one was fine as well."
-- Fernando F of PR, USA
India - A Customised tour
"Just wanted to say that we did have a wonderful experience and the post-tour that Azmina provided us with was excellent and went very smoothly – it was very well organized. Also, that Amit was wonderful on the main body of the tour."
-- Linda S of BC, Canada
Iraq - A Customised tour
"Our trip in Iraq was very good. We enjoyed it a lot."
-- Hongyu Y of VA, USA
"The Sanur Beach Hotel was excellent and we stayed there just when we needed a good sleep and a decent meal. The restaurant at the Puri Bagus in Candi Dasa was excellent. All in all we liked Bali. Lots of things to see. And Oka was a terrific guide."
-- Bert F of MD, USA
A Journey through Antiquity (Egypt, Jordan & Israel)
"The trip was great! The iterinary covered about as much as we could handle in the allotted time. It was all interesting. The guides were excellent."
-- Charles M of FL, USA
Silk Route to Bukhara (China, Kyrgyzstan & Uzbekistan)
"Overall the trip was fantastic and all went smoothly. I will forward your email to the other tour participants as well so you can have their feedback. As the travel agent that has not used your company in the past, I was very pleased with the professional services of your booking agent, Chi Pham. She did an excellent job making the travel plans on short notice and helping with questions and itinerary suggestions. It was an area of the world that was not very familiar so I needed guidance. I will definitely be recommending a trip to Uzbekistan for my more adventurous clients."
-- Louise S of CA, USA
"Botswana Untouched Safari was everything I had hoped for, and more! Our guide was knowledgeable, with a good sense of humour and not least, a very good cook! It was impressive to see what nutritious meals he could cook up on the road side! Him and our driver would not hesitate to do some serious off-roading so we could find that elusive lion (and we did). Accommodations were lovely; even the Bedouin camp to someone who is not that much into camping. But that hot water bottle they put in your bed at night could make you a convert to 'glamping'. Expect a couple of long, but never boring driving days, thanks to some bumpy roads and plenty of game to see. I would highly recommend the flight over the Okavango Delta, lion walk and elephant ride as optional activities. If you're going during African winter, make sure you bring warm clothing as evening and early morning game drives in an open air vehicle are quite chilly. But all these elephants, giraffes, lions, kudus, impalas, springbox etc. are sure to leave a warm feeling in your heart and soul."
-- Maud B of SK, Canada
South Africa - A Customised tour
"Thanks for a wonderful trip to all six countries we visited, and it all went off perfectly. Madagascar is certainly different, and we are so pleased we had the opportunity to visit. Loved Zanzibar which is a real tourist mecca."
-- Shirley R of FL, USA
"We will never, ever forget the Lake Palace Hotel and our wonderful dinner on the boat. Also very much enjoyed the Holi reception in the Palace the next evening. This was one of the real highlights of the trip and would have liked more time there ...it was sad to be away so early and on a bus. We also adored our time in Rishakish and also at the Vivanta in Kovalam. Thank you for all your efforts to make our trip a wonderful experience. I trust that you can pass on our gratitude to those in India who made it so special."
-- Marsha & Cameron G of ON, Canada
"All went well on our tour. Our tour guide Zoran was EXCEPTIONAL!.
-- Greg N of OH, USA
"We would like to thank you for all your work on organizing our Safaris and Cape Town extension. The safari was great, the guide went beyond what was expected. Biggie, the guide went all out to make our multinational group feel involved. To see all the animals in their natural environment was special.
The hotel in Cape town was in great area and easy excess to a lot attractions. The town tour that your guide took us on was very informative. Thanks again."
-- Art & Eileen C of BC, Canada
Customised tour to India
"I would first of all like to thank Bestway Tours and Safaris for their help and expertise with all my bookings to India. When I booked my personal trip with them, I really felt secure with all the driver's and guides that were provided. They went the extra mile and I received many calls from their local office in Delhi to ensure that everything was working out to my satisfaction. I think that booking your tour with a trusted company that has local offices is the only way to travel to India. As a woman and a travel agent, I felt safe and was treated with the utmost courtesy. I also had access to the manager's telephone number in Delhi and they advised me to contact them if there were any complaints or questions. We were also escorted by one of their employees to the train station and told to wait in the lounge while this fellow sat and waited for the train to arrive. Even though I felt that this was not necessary, the man that escorted us explained that it was better as a woman for me to wait in the lounge. I did not argue and did as he advised. When the train arrived, the man engaged a porter in advance to carry our bags and stow them for us and also seat us before he departed with assurances that we would be met with a guide and driver at the train station. So sure enough, after our train arrived at our stop, we were met by a driver and guide. They proceeded to take our bags off the train and escort us to a waiting vehicle. Then effortlessly escorted us to our hotel. The service was just incredible and I cannot say enough about how meticulous and friendly the staff are. I also led a group to the South and it was an incredible experience, everything worked out to my satisfaction. They chose good hotels, the quality of the service and the guides was excellent. The guide also took us to a fabulous restaurant where we ate the most delicious Briyani. I would say that overall, you will not be disappointed dealing with an experienced and ethical company. I would not hesitate to book all my tours to India and Africa with Bestway. They are professional and provide excellent customer service. I would recommend this company to anyone looking for quality and exceptional customer service."
-- Bernadette R of BC, Canada
Experience India - A Customised tour
"This was the best bus/packaged tour I have been on. Well organized, professional guides, great hotels and a fun group of people. Fine details like water, beer, and CARE for those who were not feeling well at times, was wonderful. A well oiled machine. Bestway has a great Itinerary within India's GOLDEN TRIANGLE. A lot of sightseeing in a short period of time. Good pace. And just the right amount of free time. A memorable tour. THANK YOU! "
-- Michael C of BC, Canada
"Excellent guides, hotels. I'd recommend them to all who travel to southern Africa."
-- James C of CT, USA
"The Elephant Court Hotel was wonderful! The variety of activities and hotels and shopping and dining offered on this trip was fantastic. A wonderful tour, allowing an in-depth look at Kerala's varied sights, sounds and tastes, including how and where the food and spices are grown. Overall I would highly recommend this tour."
-- Linda M of ON, Canada
"Fabulous experience. Loved Raju and the intimacy of the trip especially the local flair The guides were helpful and responded to any concerns immediately. We covered a lot of ground in 2 weeks but did not feel rushed."
-- Laurie C of ON, Canada
"The culinary program arranged by Chef Joe Thottongal was excellent. His contacts and relationships in Kerala were a great asset to him and thus to us. I feel that we missed nothing in his introduction to the culture and cuisine of Kerala."
-- Hallam J of ON, Canada
India - A Customised Tour
"I loved the Indian owned accommodation as in former great houses and estates and the new palace hotel in Rathenpur. The driver we were assigned was excellent. The guide in Jodhpur excellent as well. Loved Upapur which was not in original trip but we added. We felt well taken care of before and throughout trip. Transfers to hotels and transportation was excellent. Very good excursions and sightseeing with the exception of Safari first time which was corrected for the second Safari as I have already noted. The way to go in India. Very well organized. Great infrastructure on the ground in India so we always felt very well taken care of. A great way to see this country in a limited time (we had just short of 3 weeks). Great attention to details like diet (spice level), safety, level of comfort in accommodation. They are very flexible should you want to customize your itinerary (which we did). Their guides and drivers are top notch and are very respected in India, which helps in a country where seemingly chaos (to a North American eye) is often the norm."
-- Alvin W of BC, Canada
"If Bestway were to hold a contest for their happiest and most satisfied customer, I would surely win!"
-- Louis L of ON, Canada
"It was a wonderful experience. India is an incredible country which needs to be explored. The driver and helper aside from being amazingly skilful were polite and always helpful and always smiled. The tour plan was excellent. It was packed full of things to see, smell, hear, touch and taste. The seeing... the scenery, the towns, the fabric, the jewelry, the spices, the vegetables, all so vibrant and lively. The smelling....the fragrance of vanilla pods, fresh cloves and cardamon, the food...a feast for the sense. The hearing....the singers and musicians who played at the dance, the wedding and for dinner..a delight for the ears. The touch... the warmth of the weather, the softness of pashmina, and the smooth teak floors of the house boats. And the taste...the crispness of early morning dosas, with their hint of sour, the cardamon yogurt a delight for the palate, the ginger chutney at the Sadhya and all the other delights.... alas I am again in Kerala. I have already started recommending this trip. This trip had a high wow factor. Every day I thought that this was the best day yet and the next day proved to be the same, another best day. Joe found his stride explaining to us the use of all things edible in Kerala. His love for cooking was palpable, and he delighted in showing us where the spices come from, how to climb a coconut tree, drink coconut water, and eat the tender jelly inside. Many cooking demonstrations introduced us to south Indian cuisine and I enjoyed a particularly fragrant and delicious biriani cooked by the chefs at The Elephant Court. Mr Amit Malhotra was very personable and helpful. Mr Phillip was proper and respectful. He had extensive knowledge about the area and answered all my questions. He was always helpful in requests for getting money and bathroom breaks. The whole trip was a WOW!!!!! The trip plan was excellent. Our first stop in Fort Cochin we visited a church and synagogue which were beautiful. Visiting with Joes family was a delight, being welcomed into their home was very special. What is more beautiful than mountainsides wrapped in velvet like green mounds of sculptured tea trees. Walking with the game wardens where elephants and tigers roam, soul refreshing. A mock Hindu wedding, to experience another culture, followed by a sumptuous meal. Then to the house boats where the teak on the floors were a delight the touch of feet. The cruise, the food and the company..priceless. A wonderful tour where every new day was a BEST day. I recommend it to anyone who is interested in food and a good time."
-- Kathleen J of NS, Canada
"This tour was a real learning experience. The people of Kerala and the other places we visited were so friendly. Their lifestyle is so very different from any other country I have visited so far; much simpler and content with less and so very, very religious. Really refreshing. Learning about the spices and food was appreciated. Since Joe has family and friends in the area we were treated to some visits that we would not otherwise have been able to do. This gave us additional exposure to the culture and the people over and above what regular tours offer. The group really appreciated this. We took a 5-day add-on to Bangalore, Mysore and Kabini. We were very happy with the guides and driver provided. We particularly liked the safari in Kabini. The accommodations were excellent every where we stayed."
-- Shirley M of QC, Canada
"Overall the trip was fantastic and all went smoothly. I will definitely be recommending a trip to Uzbekistan for my more adventurous clients."
-- Louise S of CA, USA
"The whole tour was exceptional especially with Raju and Joe as our guides. So many delightful things were added each day to make it special: fireworks during the last evening; prawns for the houseboat dinner; shopping excursions well organized; visits to hotel kitchens; visits to Joe's in laws and with his Mother and Father. It was all a great treat. I learned a lot about Kerala cooking and the use of spices and miss it already. Having such a focussed tour was really what made it special. Having Joe with us, especially as he is from Kerala and knows its culture well meant a superb introduction to everything. This is an excellent introduction to the food and culture of Kerala. Kerala is called God's Country as the churches, the landscape, the waterways, the natural vegetation and constant source of food and spices are awesome. Everyone had a great time and returned to Canada wanting more. I would not hesitate to recommend this trip to anyone and would consider another with Bestway again in the future."
-- Vicki H of ON, Canada
Bangladesh - A Private Tour
"Great Trip! Excellent Guide and Accommodations!"
-- Lindsay C of CO, USA
Southern India - A Private Tour
"We wish to advise you of our very high level of satisfaction and appreciation with the level of care and service provided by "Roy". We particularly appreciated his attentiveness, concern for our safety, on time appearances, and excellent judgment and driving skill on a long and challenging road trip. In addition, he was informative and helpful without being intrusive. His thoughtful, courteous and graceful demeanor added tremendously to our journey. Without any hesitation, we would highly recommend Roy as a driver to other travellers in India."
-- Jerome S of AB, Canada
India - A Private Tour
"I am back from India now one week and just getting around to saying what a great tour it was. A big thank you to the whole team. Amit(our guide) was so good on this tour. He took such great care of all of us, with our safety being number one. He is very good at his job. The Bestway team is a great one. Particularly I want to thank Mr. Singh, our driver, and Diyal. With Amit, they made a fearsome threesome. We always felt that we were in great hands. What a warrior Mr. Singh is. And Amit is a strong young man. Anyway, the changes that are coming so unexpectedly to Bestway in Delhi will be met with good people on board. My best to all of you."
-- Mary B of WA, USA
India - A Private Tour
"We had amazing times. We all loved our country guide Jiju Jacobs(JJ). I suggest you use him again and again. He made the trip for us. He had us jumping off the bus when opportunities came up. William would answer questions and did do slideshows with us, but his prime goal was to take his pictures. We were a good group. Thank you for all of your work. Our accomodations and the trip plans were great. We were among 50 million Hindu women at a religious ceremony. We saw a Hindu elephant parade. JJ found his wild monkeys near the side of the road coming out of Mumar. We crashed a Hindu wedding. We were welcomed into an elementary school. We went to villages. Our people pictures astound. Most of us were really good photographers, but who couldn't be given our subject. I had a driver/guide in Trivandrum that I also recommend. He has a taxi/tourist business with four other men. He also knew the best places to go. I went places Susan had not heard about. His name is Sachu. He came highly recommended to Susan. He took just me out for five days and then Susan joined us a couple of days. I felt safe, he drives through the traffic mess with finesse, Sachu knows his history. We even went to Kanniyakumari and saw the temple on the rock. He told Susan he would take care of me like he would his mother and he did."
-- Kenita G of CO, USA
Romania - A Private Tour
"Myself and my wife Dawn are planning on returning to Romania within a year. The experience was so overwhelming that we vowed to see the rest of the country, possibly planning a 2 week visit this time. We would love nothing more to have Sorin as our guide again. We cannot say enough about him. He is a great ambassador for Romania. We would certainly use your company again and could get estimates etc as we plan our trip next year. We don't have a timeline yet, as it depends on work schedules, etc. Once again, thank you for the email and feel free to send us info regarding Europe."
-- Isaac P of NL, Canada
Rotary Group Tour of India - A Private Tour
"It has been a week since we returned from India and I don't think all of our adventure has yet sunk in. This is the first time that I have escorted a group where there was not one complaint from group members and everybody enjoyed themselves all of the time. This was due to the ability of our guide Ajay to read the personalities and interests of the group members and adjust the tone and pace of the tour. This made the tour far exceed all expectations. Also your choice of hotels was masterful in location and quality. Since I was the group leader and travel agent, I thank you for making me look good. I will not forget. I am sure that we will work together in the future. Again, I thank you for a job well done."
-- Steve E of BC, Canada
WTC Northern India with Goa Extension - A Private Tour
"The trip went off without a hitch. Very well organized for the amount of detail required for this kind of trip. Gavrav Kashyap was a wonderful tour guide and I would definitely request to have him again for the next tour of Northern India. It is a real challenge to keep 13 women focused and happy and GK did an amazing job. He has a great sense of humour and took the questions and requests in his stride. It was a highlight for us all to be taken to his home
for tea and meet his lovely new wife and his parents. We really appreciated all the little extras that he did to make sure the ladies were happy and our trip such a great one! Great presentation. Easy to understand. I enjoyed all of the excursions & sightseeing. Nita Mehta cooking demonstration, Varanasi, Ranthambore and Pushkar and of course the Taj Mahal were the highlights for me. The Astrologer was delightful and we had a ton of fun comparing our futures over a glass of wine that evening. India is a life changing and magical destination that words can not explain.
I wish everyone could have the opportunity to experience the magic first hand!"
-- Colleen J of BC, Canada
"We were very happy with everything on both the South and North India tours. The tour representatives were always at the airports and hotels to greet us and the Bestway rep checked with the driver every day to make sure everything was ok. The drivers made sure we only stopped at "safe" clean cafes for washroom facilities and coffee/tea. The meals in the hotels were very good and we did not have any stomach problems on the whole trip. We enjoyed the 2 hour morning trek in Periyar Wildlife Sanctuary...good to get exercise after all the driving. The night on the houseboat on the backwaters was wonderful, very relaxing. The whole 28 days were fantastic...I was really impressed with the tour guides, drivers, hotels, meals and the beautiful people of India."
-- Brian B of BC, Canada
Iran & Central Asia - A Private Journey
"Mohsin was our guide in Iran and he was absolutely fantastic! Abdul in Tajikistan and Sovet in Kyrgyztan were also excellent. The food everywhere was awesome and the sightseeing was out of this world! Overall, the tour was thoroughly memorable and new friendships made."
-- Mohamed L of BC, Canada
"The 10-day World Heritage Sites tour was excellent. The 5-day Karakoram Highway tour was extraordinary. It ranks as one of the best tours I have ever taken. Excellent guide and driver. The people of Pakistan were wonderful."
-- Robert E of CO, USA
Balkan Mosaic - A Private Journey
"Guides in Bosnia, the city guide, Adnan, and Tarik, who took me to Mostar, were both well-prepared. However, my guide in Macedonia, Zoran Tanevski, was by far one of the best I have ever had in my travels to almost 150 countries...simply outstanding! Thank you for your patience and efficiency in dealing with my many questions and for providing, overall, a good trip for me."
-- Eugenia P of NJ, USA
"Helicopter ride over Victoria Falls, elephant ride at the game reserve, guided tour of Victoria Falls, sunset cruise on the Zambezi, morning/afternoon game drives on the Masai Mara-Serengeti, balloon ride over the Serengeti, visit to a Masai village. We did it all! We saw it all! Every day was an amazing experience. Frank quickly got us through borders and checkpoints. He was able to place us in the right place at the right time every time! It was absolutely breath-taking to see a wildebeest crossing. We found all of the Big Five, not to mention the giraffe, cheetah, and heaps of hippos. This was absolutely a time of a lifetime. OMG!!"
-- Marlene G of MI, USA
"Pity people have such a fear of travel to Pakistan. The country is full of history, the people are very, very pleasant and your itinerary is perfect to experience it. I have enjoyed very much discussing the trip with Chi (Journey Manager). She always gave me the correct information and was very helpful. I still cannot get over that she remembered me from the year 2000, when I signed up for the Emirates tour. I must be a memorable person (!!!). Ameer is very knowledgeable, very accommodating and pleasant tour guide. He was able to answer all questions we asked. He was always ready to help us and besides the business at hand, we had a lot of laughs. I would recommend him from my heart."
-- Vladimir B of CA, USA
A Journey of Classical Eastern Europe - A Customised Tour
"Overall it was a very good experience. Thomas, our guide was excellent, very knowledgeable, great sense of humor. Knew where to go and how to get the best bang for our buck and the best service. He gave us a history for all locations before we got there to help us prepare for the day and time on our own. I would recommend this trip to others that want to get acquainted with the eastern Europe countries and cities and do not or can not plan a trip on there own. The fact that we had Thomas as a guide was very much a plus. The itinerary was perfect for us. It is a great way to see some of the most historical cities of Eastern Europe and learn all the hardships they have endured over the centuries and the persistence to rebuild."
-- David A of NY, USA
Safari to Kenya, Tanzania & Zimbabwe - A Customised Tour
"I want to thank you for providing my customers with the most fabulous trip of a lifetime. They had nothing but the best to say about Frank their guide!."
-- Stacie S of MI, USA
Silk Road and Sunday Bazaar - A Customised Tour
"Mahmood working overtime to make our personalized trip possible. Planning the trip was a long process and he was very patient."
-- Teresa Z of CA, USA
Madagascar - A Private Journey
"Previously had a good experience with Bestway Tours. Bestway's agent MGT did everything possible to make our trip as pleasant as possible. The driver, Hongu, was an excellent driver. He was very safety conscious and helped in every possible way to make our trip safe and pleasurable. The local guides at each National Park were helpful. The local guides were helpful in getting to see the animals. They know the areas where they are guides and are able to find lemurs. Itinerary was in order, very nice and easy to understand."
-- Beverly M of OR, USA
A Journey of Classical Eastern Europe - Austria, Hungary, Poland, Germany & Czech Republic
"Guide Thomas Seisky was superb - deep knowledge and excellent descriptions of all sites."
-- David R of BC, Canada
Balkan Mosaic - A Private Journey
"Flexibility of schedule and comprehensive itinerary. Tour guide Zoran was outstanding in terms of his knowledge and experience. Met and exceeded our expectations. Sightseeing was very comprehensive."
-- Erwin D of NY, USA
"We are very pleased with the care and attention we are receiving in all these "off the beaten track" countries. We are welcomed and made to feel very comfortable. The guides go out of their way to give us the best tour possible. We both apreciate the efforts Bestway gives us and are looking forward to our next tour with you to the East Indies next month. Bestway Tours will take you on well-planned, carefully thought-out tours with your comfort and safety always in mind."
-- Margaret D of FL, USA
Balkan Mosaic - A Private Journey
"For anyone interested in the post Yugoslavia balkans and the general complexity of the region, the Itinerary could not have been better. We appreciated central locations. Quality & cleanliness was satisfactory. The food in all cases was exceptionally good. Dragna was always considerate and well-informed. We thought she was exceptionally consciencious and an excellent escort in every way. Local drivers were conscientious andcareful under what were often difficult driving conditions. The local guides were very good. Pre-tour handling was very professional and competent. We would have liked a night in Zagreb and a little more time in Tirana and Sarajevo. This is a tour that opens a window on one of the most complicated and interesting regions of the world."
-- Frank & Ilene F of BC, Canada
Balkan Mosaic - A Private Journey
"Wonderful trip - Absolute eye opener. Beautiful sceneries and wonderful bazaars. Dragana our tour guide was very helpful and a pleasant personality. All ground handling operators were excellent, courteous & kind. Excellent hotels."
-- Shirley R of FL, USA
"We had a really good trip to Indonesia. Everything went according to plan. We are so pleased we saw the Komodo dragon. The air conditioning was very welcoming after the humidity of the small boat. All in all a very enjoyable vacation! With thanks for all your help and in anticipation of many more fine trips with Bestways Tours & Safaris."
-- Lesley & John B of CA, USA
"I was vary happy with the tour it brough what I expected. Just as FYI I do not give Excellent ratings as in my opinion there is awlays room for improvement and I do want to encourage to keep on improving even if it is by little things. I was very happy with Mike(Guide), I was the only person in the group and he was very accomodating although I did not have many requests. I did really appreciated as well his driving skills as you need them with the kind of roads you find especially in Uganda. I liked the tour and woulld like to go back with my wife sometime as she could not make it for this trip. A lifetime experience, nobody who is interested in wildlife and want to support the existing of the mountain gorilla's should miss"
-- Jean M P of CA, USA
"Mahmood gave us good and excellent advice on all details of safari which saved a trip we had planned with another operator. Mahmood was fantastic. He stepped in at the last minute and made our dream of the safari come true. We were readily available for questions and confirmations. All contact information as well as complete itinerary was given. Bestways and Mahmood are to be commended for an exceptional safari and service at every level. We would highly recommend them and look forward to traveling with them in the future. An experience of a life time."
-- Noel B of CT, USA
Madagascar - A Customised Tour
"The trip to Madagascar was absolutely wonderful. Ms. Fanja went out of her way to make us welcome and to do everything she could to ensure that we had a great trip. She went beyond anyone I've ever had on a tour to do EVERYTHING she could for us. Likewise, Haingo, our driver has to be the best ever! He was an excellent driver and so kind, gentle, and considerate of our every need. We are so grateful he was the driver for us. I wish he could be our driver on every tour we ever take! I have had some good drivers, but he tops them all – not just how good a driver he is, but how wonderful he is in every respect. Both of these people get top rating. They did a perfect job. All the hotels were very nice, but I have to say the Hotel Jardin du Roy has to be one of the best places I have ever stayed anywhere in the world and of course, I highly recommend that you make every effort that your people get to stay there on future tours. If it is full, the Relais de la Reine is a good second choice (we went to have a look at it). Thank you, Mahmood, for a most wonderful tour."
-- Phebe M of GA, USA
"Food was excellent and much better than anticipated. The selection of restaurants was outstanding. Dragana was a fantastic host and guide. She kept us informed every step along the way. The humor she added lightened the long hours on the bus. Zoran was excellent. His extensive knowlerdge of historicaal places and events was uncanny."
-- William M of TN, USA
Balkan Mosaic - A Private Journey
"Best Balkan Itinerary I could find. Perfect glimpse of each small country. Most guides were superb and hearing their own unique national perspectives on the Balkan conflics was fascinating. Bestway crafted a truly brilliant itinerary that allows us to enjoy the highlights of the "Balkan Mosaic" and get a really good taste of all these small countries. A truly fascinating trip."
-- William A of VA, USA
India - A Customised Tour
"In March 2012 we toured part of India with Bestway Tours. We were very impressed with the service and with all the arrangements. We would highly reccommend it. Their customer service is exceptional."
-- Abdulmalek D of ON, Canada
"We’ve done many tours and this is the best tour we've ever been on, and Paul was the best tour guide ever. The most wonderful thing about this "experience", is the memories that pop up at the least expected time. I have never had this happen to me before and find it quite exquisite!"
-- Cheryl & Joe of BC, Canada
"Your tour of India was so incredible!! I cannot thank you enough, Paul. From the very special fellow tour members to the unique experiences of music and culture, you created a set of experiences which have changed me and will be forever memorable."
-- Cathy of TX, USA
"The trip was everything we expected and more. We enjoyed each and every day from the south to the north and all the days in between. We have been on a number of organized tours and the India tour will stand out as one of the highlights of our travel experiences."
-- Linda & Ken of ON, Canada
"It was a mind and heart-expanding experience, Paul. I experienced India in a more personal and meaningful way because of your meditation experience and love for the culture."
-- Anne of ON, Canada
"So many fine folks to share this fine adventure with. This magical excursion to India was transformative in so many ways. Like the gift that keeps giving."
-- Charles of TX, USA
"I feel extremely lucky to have made this amazing journey. I personally had the most glorious time on this trip and am so thankful to Paul and to Bestway for creating it."
-- Laura of IN, USA
India - A Customised Tour
"First of all we must thank all the good and knowledgable staff at the
British Columbia (Canada) office for their expert advise before we left on our trip. We must also thank all the travel agencies in India for their promptness and assistance. They were always waiting for us at the airport and assisted us with hotel registration etc. The drivers were experts in their field and we always felt safe with them. They also had valuable information to enrich our trip. We had good guides and not so good guides. The best guides were in Varanasi and Jaipur. The best guide was in Orchha by the name of R.J. Some of the guides were bored out of their minds and just wanted to get this over and done with. Your choice of hotels was exceptional except for the 'Pugmark Resort'. All in all it was a great adventure. Thank you all."
-- Vincent VH of ON, Canada
India - A Customised Tour
"Bestway provided very good
service. We would happily use them again. The help and experience of Kassam, our local agent, was invaluable in planning this trip. We did have some specific
requests on the tour like the cooking class, the visit to the National School of Drama in Delhi. Bestway was great in setting these up. They were both highlights. Although there were guides, drivers and episodes that did not enhance the trip, on the whole we had an excellent adventure."
-- Pauline T of BC, Canada
"We had a truly wonderful time. The trip was everything we expected and more. We enjoyed each and every day from the south to the north and all the days in between. We have been on a number of organized tours and the India tour will stand out as one of the highlights of our travel experiences and we have done a lot of touring! We loved some of the spontaneity of this trip! Fabulous! Thank you for your attention to all these matters with alternate arrangements and particularly the amazing Barge dinner at the Lake Palace. So wonderful."
-- Linda F of ON, Canada
"I wanted to take a moment to express my profound thanks for a truly extraordinary adventure in India! The trip with Paul was better than I could have ever imagined. You and your staff are to be commended for taking such good care of us, both as a group and individually, throughout our amazing journey. Special thanks for covering the unplanned extra night in Delhi due to the change in the dates for the trek. I confess that I'm missing India SO much and am already thinking about how soon I can return. I've looked at some of your upcoming trips and hope to schedule another trip soon. If you need someone in India to be the official greeter or just anything (I probably can't carry suitcases on my head as the railroad porters did), let me know as I simply cannot wait to go back:) Again, my sincere thanks to you, JK and all the wonderful Bestway personnel who made this trip a success."
-- Laura H of IN, USA
India - A Customised Tour
"I was the person who (regretfully) had to go home from Jaipur. I was very sad at having to do this, because apart from my personal complaints I was enjoying the tour so much. Amit was incredibly helpful in arranging my (early) return's travel arrangements. A huge thanks to him for all his help, and that of other Bestways staff on my way home."
-- Chris G of BC, Canada
Northern India - A Customised Tour
"We were looking for a small group,and found out in Dehli that two more couples will join us.. It was a
wonderful, excellent experience we will treasure. Mr. Kassam, our agent is exceptional and any question we had he gave us all the help needed."
-- Josef B of BC, Canada
Cyprus - A Customised Tour
"Would recommend that clients request Guide Maria and Driver Vitali. Maria is a very hospitable and gracious guide. She is good diplomat and represents Cyprus in a well-rounded way (i.e., she could name vegetation, relate current geo-political facts, and explain ancient history equally well). Also, thank you to her for teaching us Greek! Our courteous and conscientious driver, Vitali, likewise made the trip especially enjoyable. The flexibility in scheduling Itinerary was greatly appreciated."
-- Lorna B of CA, USA
"The itinerary was excellent and extensive. The tours offered were interesting and included a nice mix of cultural sites and local interests. Also, the hotels listed were great selections and among the best in each of the locations. I have nothing but positive comments regarding my Bestway Indonesia tour. I was worried since I was traveling alone, but everything went smoothly due to the great service from Bestway. I am already looking forward to another visit to Indonesia and hope to take the remote island tour offered by Bestway. Thank you for making my first visit to Indonesia such a memorable and lovely experience. I cannot say enough great comments about Mahmood. He was so patient answering all my emails and always provided me with the information I needed, often before I even asked!! He was definitely a key factor in making my Indonesia trip a fantastic experience. I want to thank him personally for his attentive and professional guidance and hope to plan more tours in the future with his asssitance. I apologize for not remembering the full names of the guides or the proper spelling. They were all excellent, professional, and knowledgeable. They offered not only great information but also added a personal touch due to their local expertise. They also took care of every detail so that the tours were always enjoyable and stress free. They definitely made the difference between a good tour and a great one. My only suggestion would be to perhaps offer some optional tours for those days when the scheduled tours ended early. This would be great for individual travelers who want to experience more but may not want to venture out on their own. For example, perhaps evening tours to see local dances or visit local markets would be nice. I had some afternoons and evenings free where I would have really enjoyed seeing more of the local flavor!. Bestway Tours provided service above and beyond my expectations. Their Isles of Indonesia tour was excellent, thorough, organized, and absolutely unforgettable. The guides, the tours, the hotels, and the food were superb. No detail was left unattended. I would highly recommend this company to my family and friends and to anyone who wants an experience of a lifetime. Thank you all for making my first trip to Indonesia one I will always remember."
-- Daniele DN of AE, USA
"I learned of Bestway about a year and half ago when I was looking for a tour to Central Asia. I found an itinerary and other references on the internet. I went on that tour and was satisfied. Our Agent Chi Pham's responses were always timely, accurate, and informative. All of the guides were at least very good, but the guides in Syria and Lebanon were somewhat better than the guide in Jordan. Husam and Tony were always enthusiastic about the subject matter as well as energetic. All of the guides were very knowledgeable. I sometimes had the impression that the Jordanian guide wanted to hurry us along (for example, by substituting another crusader castle for Karak) in order to shorten his day. I hope I'm not being overly suspicious or critical. I'll watch your website for specific tours. I'm hoping to travel with Bestway again."
-- Richard A of NY, USA
Moldova - A Customised Tour
"Wanted to see the basics of Moldova. This tour was the right length. Based on past experiences, I trusted Bestway Tours. Mahmood is excellent, responsive and helpful as always. Moldova is a charming country and its breakaway region Transnistria is an interesting quasi-country. Guide Natalie and driver Andrew were outstanding, informative, fun, and full of personality."
-- William A of VA, USA
Royal Rajasthan - Northern India tour
"No big complaints. Our driver, Manoj Tiwari, was outstanding, I can't say enough good things about him. I liked the itinerary. It was a lot of driving but we knew that going in. Some of the hotels didn't have great food but others did (Castle Mandawa had great food). The guides were variable; indifferent in Agra but very good in Delhi, Jaipur. Overall was a good experience, well put together tour, saw a lot, wide variety of experiences. We had 9 guides, I can't remember them all. We saw a lot of Excursions & Sightseeing, no complaints. I enjoyed this tour. We had many different experiences and learned a lot. The accomodations ranged from good to ridiculously good. It was a nice adventure."
-- Eugene W of NY, USA
Wild Game Safari & Dubai - A Customised Tour
"We had booked our Egypt tour with Best Way and were very happy with the tour. We were looking for a tour that covered Kenya and Tanzania, as well as our previous experience with the company. Our guide was outstanding......his skill to spot animals was amazing. He always had all the detailed information at hand. He was extremely pleasant and polite. We have recommended this tour to all our friends."
-- Christine KH of BC, Canada
Balkan Mosaic - A Private Journey
"Excursions and sightseeing exactly what I wanted to see and in the way I wanted to see them. Extremely happy about the trip"
-- Jack G of QC, Canada
Croatia - A Customised Tour
"Great previous history with Bestway. All hotels were excellent. Following had excellent location and we had superb rooms:
Zagreb Westin, Ljubljana Executive Union (new section), Degenija in Plitvice Lakes, Vardar in Kotor. Mahmood is extremely efficient, prompt, helpful, excellent suggestions and guidance. All drivers, driver/guides & guides were excellent. Following were outstanding:
Zagreb - driver/guide Hrvoje Kucek (day trip to Hlebine)
Ljubljana - driver/guide Vid Legradic (day trip to Skofja Loka) Lubjlana /Plitvice Lakes. Lovely trip. All arrangements went perfectly. Drivers, guides, hotels were great, some outstanding. Bestway came through again (predictably), and we're so appreciative of the capable assistance with the trip! "
-- John B of WA, USA
"Kassam has helped us book other trips with Bestway. He is always a pleasure to speak with on the phone. Shabbir Atthar was our guide in Mumbai. He really knew the city and its sites well and pointed out many things that we would have missed on our own. All the guides we had on this trip were very good but we feel that Joseph was by far the most outstanding. He is an excellent guide and a very nice person. I can't remember the name of the woman who was our guide in Pondicherry, however she was also excellent. She was highly educated and really enjoyed showing her city to us. We would also like to make a comment about the help provided us by Raul Dhar, of Abhe Cabs, our contact person in Bangalore. Not only did he meet us at the trtain station but he also checked on our Air France flight as we were concerned whether it would occur due to a strike. We certainly appreciated all his assistance. All our drivers were excellent and we felt very safe and well taken care of. We would especially like to mention the driver we had for 13 days, from Cochin to Chennai, N. Santhosh Babu. Everything went off like clockwork. We had a great time. The night on the houseboat in the Kerala backwaters was a fun experience and the food simple but delicious. The setting of Thekkady Wild Corridor Hotel was spectacular. We really had fun on our jungle walk at Periyar. Mahabalipuram was a real highlight! I could have spent a week there! Going on the local ferry ride to the Vivekanandra Rock Memorial at Kanyakumari was also quite an experience....and a fun one.
Of course, there were so very many highlights of this trip. We really loved the temples, palaces, museums and all the site we visited.
This was our 4th tour with Bestway. India is indeed incredible and a tour of South India with Bestway Tours and Safaris can make the incredible a reality for you."
-- Barbara G of OH, USA
India - A Customised Tour
"From the start of our tour to the end, from all the drivers and guides, airlines, etc, - The service we received was outstanding. Thank you for the excellent tours you provide. We thank Mr. Malhotra of Bestway Tours for the service and help he provided during our stay!!! We had an excellent time."
-- Tajdin G of NM, USA
Museum in Gwalior - Customised tour of North India
"We returned in January '03 from a trip to North India with Bestway Tours. In Madhya Pradesh State we took the train from Agra and visited Gwalior, a place I had not heard of. It proved to be one of the best. We found the contents of the museum there in itself worth the trip, although the museum itself is in need of attention. Another highlight, for me, was visiting Gandhi's museum. I was very moved by his worldly possessions in a showcase: eyeglasses, cane, sandals, a bit of clothing..."
-- Peggy G of CA, USA
Balkan Mosaic - A Private Journey
"Thanks - we had a fabulous time on our trip to the Balkans. Dragana was an excellent guide and looked after us really well. She also planned the last part of our trip and made terrific recomendations.. Please thank her for all her hard work.All our local guides were excellent. The trip was very well planned. We will put our photos on Facebook within the next few days."
-- Bob & Joan M of ON, Canada
Kenya - A Customised Tour
"After the wonderful trip to Kenya that you handled for me last March (meeting up with Sally and John), I am wanting to travel again using Bestway. Please make sure I'm in the Club so that I will be advised of specials. I am interested in the trip to Morocco, but wonder if all trips require that I have a traveling companion. I am also interested in your trips to Turkey and India. So, being single, I don't know what would work for me. Perhaps my daughter could join me if the trip requires at least two. Please let me know. I have recommended you to several people because the Safari was such an excellent experience."
-- Cathy D of TX, USA
"Burma is a superb destination that holds tremendous surprises even for a well travelled tourist. My expectations were more than amply rewarded. Ha Long Bay is memorable, much like other natural wonders in the world like Grand Canyon. Bagan in Burma is particularly stupendous. And we had the fantastic luck to see a novitiation ceremony for young boys and girls entering the Buddhist monastery in a town on the way to Mt. Popa. Unforgetable!."
-- Fernando FB of PR, USA
Balkan Mosaic - A Private Journey
"This tour met, or exceeded, our expectations in every regard... We had requested Dragana to be our guide based on our friend Rob Rees's recommendation. She was fantastic! Thoroughly professional, totally caring, informative, and fun to be with - we simply couldn't have asked for more. Dragana also organized excellent local guides for us throughout our travels. We asked Bestway to organize a private tour of Croatia and Bosnia Hertzogovina for ourselves and two other couples. It was one of the best trips we have ever taken. Every detail was taken care of and the guide we had throughout the trip was absolutely fantastic. We learned so much about the politics,history, and geography of the area as well as having a lot of fun. Overall, we thought that the value was excellent for a tour which was totally customized to our needs."
-- Susan M of AB, Canada
Middle East - A Customised Tour
"An experience we had with BESTWAY TOURS. 800-663-0844. They worked with us on a most unforgettable trip to the Middle East. We visited the UAE, Dubai, Oman, and even went to Yemen. It was one of the best trips I have ever had, and I have been to 72 countries. I highly recommend Bestway for travel to that part of the world.."
-- Carolyn D of NM, USA
Iran - A Customised Tour
"Another satisfied customer! I had to write to thank you for what was probably the best trip of my life. Not once did I ever take for granted the privilege bestowed upon me to be able to visit the extraordinary land which is Iran.
Khadim (travel agent) is truly a pro-grace under pressure. And I think we were all in agreement that our local guide, Behzad Ashtiani, was the best we'd ever had!
Once again, all my deepest thanks. Enshallah, I will be travelling with you all again soon."
-- Lainey C of MD, USA
North Korea - A Customised Tour
"All that was promised was delivered. It was quite an adventure. Great job by your people."
-- Clarence A of CA, USA
"We had 3 tour guides. Two of them were just average (they did our day tours in Istanbul). However, the guide that took us around to all the other cities (over 10 days) was Excellent!! His name is Safak Kaygusuz... and I would recommend him to others :-). Safak was Excellent on all accounts... Great package that was sent to us by email and my regular mail. So many awesome sights in Turkey!! Loved visiting the ruins and also all the natural landscape - Capadoccia, Pamukale, etc... Also really enjoyed learning all the history in Istanbul/Ankara, and other places."
-- Shainul W of BC, Canada
"The entire tour was very good to excellent, especially the small group. The meals provided and arranged by Dragana were excellent, all very interesting featuring local and traditional cuisine, and extremely tasty. Meals were beyond our expectation and make a very good tour all that better. Although we don't have the names of all guides, they were certainly very good, very knowledgable, and very friendly. Since there was so much information regarding the extensive history, politics, religion and culture, which is impossible to remember, we suggest that the details be provided in written handouts which we could then review at our leisure. This would also make it easier for the guides so that they could talk more about highlights rather than all the specific details." The itinerary was very good, although a bit more free time would have been appreciated. I definitely reccommend that an additional 1/2 day or even a full free day in Zagreb be provided.
-- Wally AE of AB, Canada
"Last Fall my wife and I took the "5 Stans" trip with Bestway Tours. While we were in Uzbekistan, Mr. Marat Karimov was our guide. He was excellent in all respects, and made Uzbekistan the highlight of our tour. His command of English was very good, and he was both knowledgeable and resourceful. When our flight to Kyrgyzstan was delayed for an extra day, he came up with a special trip to the mountains that was most interesting. Both my wife and I had the misfortune to fall while we were in Samarkand. My injury was somewhat serious, but Marat made sure that we both received prompt medical help, so that we could continue our tour activities without interuption. He also obtained a second entry visa to Kazakhstan for us which our travel agent had neglected to obtain prior to our departure. In short, he was all we could hope for in a tour guide. Please thank him for us."
-- Henry A.F of CA, USA
"Really well done tour. Always sort of apprehensive when trying out a new operator but my first Bestway was wonderful and I wouldn't hesitate to travel with you again and/or recommend to others. Thanks to you(Mahmood) and especially Dragana for such a great time."
-- Bob B of NY, USA
"Tour itinerary and sightseeing: Excellent! The itinerary was outstanding. There were only a couple of stops that I probably would have skipped in favor of other things (the Medjugorje shrine and the Lipica stud farm, and even these weren't bad, they just weren't as great as the rest of the stops) – everything else was extremely interesting. I loved it all, and I especially loved the World Heritage sites, which was a major plus for me in selecting this trip. I would have liked to see/do even more, but the trip was already 22 days and there wasn't any fat in the itinerary, so I can't think how it could have gotten much better, short of making the trip much longer. Absolutely wonderful.
Hotels: Mostly great! Dragana told us that her first priority in hotel selection was location, and as that's my first priority in hotels as well, I was extremely happy. Almost all of the hotels were very well-located, right in the center of town or adjacent to the areas I wanted to be in.
Local guides/drivers/transportation: I liked all of the local guides a lot. All the drivers were competent, safe, and friendly, and although most of them didn't speak a lot of English, you could still tell that some of them had great senses of humor! The minibuses were great - lots of room, usually - it was nice to have a seat to myself and not be crammed in there. Pre-tour handling and customer service. Excellent!
Tour leader: Dragana was absolutely outstanding - one of the most competent, kind, and funniest trip leaders I've had in my years of travel. She arranged little surprises and extra stops on a regular basis; she invited us to her home (wow!); she even picked me up at the airport (something I've never had a trip leader do in all my years of travel - usually it's a driver with a sign who barely speaks English!). Her passion, enthusiasm, sense of humor, and knowledge about the Balkans made the trip. All eight of us were unanimous in saying that we couldn't have imagined the trip without her. It would have been an entirely different trip with just local guides/drivers.
Food: Overall I found the food excellent in the Balkans, and it was a really nice surprise to order whatever we wanted off the menu - that was a travel first for me! I'm a vegetarian, which made Dragana nervous, but she did great – she translated to the waiters, and I ended up with wonderful plates of grilled vegetables, rice, pasta, etc. Wonderful!
Weather: I thought it got pretty hot in Bosnia and Croatia, and I would have preferred an earlier departure of this trip, if one had been available, to avoid this heat in Bosnia and along the Croatian coast, but that may well have interfered with the more mountainous earlier parts of the trip.
In summary, I loved this trip! Thanks to Dragana, the amazingly congenial seven other passengers on this trip, and the exceptional arrangements by Bestway, it was truly a wonderful experience. I hadn't used Bestway before, and based on this experience I would happily use the company again. Great job by Mahmood, Dragana, and everyone else involved in this trip.
Tour quotation: Exciting itinerary jam-packed full of wonderful events, an amazing trip leader, and a fascinating part of the world - what a great trip!"
-- Anne E of IL, USA
"Dragana is an excellent guide and companion and the tour was highly enjoyable and educational. For my own age and health, it was too physically demanding and I would have benefited from a longer tour with less "pushing". I have to say I am glad I went and got through it, or most of it. The rest of the group seemed to be quite happy with the physical demands, but most were experienced and fit hikers and climbers.
If you consider a longer period, that might lead to consideration of two tours, leaving the Croatian and Slovenian parts as a separate adventure, as many people have already been to Croatia and few to the other countries in the earlier part of the trip and it would still be within the leave periods of many still at work."
-- Pat W of North Queensland, Australia
"Firstly I want to thank you for putting the Balkan mosaic tour together with Dragana. It is next to impossible to put into words how spectacular the trip really was. Both Dana and I went without expectation and were bowled over at some of the places that we were fortunated enough to see and experience. As you may know Mahmood this was my third trip with Bestway and now I am thinking about number four. I was reading on the web sight about Bulgaria and Romania. I will most likely be going on this one alone if there are some others that have booked. Many many thanks again for a really great travel experience."
-- Rob R of AB, Canada
"It is never possible to do EVERYTHING in a short time so I thought what we saw was fantastic. Many people mentioned Medellin to us so I think that would be a good inclusion. We were lucky as with only 2 of us we were allowed a great deal of flexibility. For example we declined the option to see emeralds in production, and also some of the more touristy aspects of the coffee plantation such as dressing up, etc. The coffee farm was too long and drawn out. We could have just had a look by ourselves. I definitely think more time should be spent in Cartagena and surrounding areas but we extended there by ourselves. Santa Marta was GREAT, and Tayrona. Well, Colombia is an amazing country and deserves at least a month but not everyone has that luxury. I describe this as my best trip ever. Colombia was such a wonderful discovery. The scenery is spectacular, the country is safe and clean and diverse but it was all about the people – so friendly, happy, relaxed. I made new friends and would love to return." Tour info and communications prior to the trip were great. This was my journey of a life time. The guide was just great!"
-- Jill H of CA, USA
"Overall, the tour was excellent with one or two exceptions:
The guide, Deena, who met us in Cochin and stayed with us until Bangalore was absolutely excellent. He was very likeable, patient, knowledgeable, spoke very good English and went beyond our expectations by including extra visits and stops to ensure that we were enjoying ourselves.
The driver who joined us in Periyar (Mr. Rajendran) was excellent - a safe and smooth driver who was very pleasant and helpful. The driver from Cochin to Periyar made us all very nervous, driving too fast and taking risks overtaking on a mountainous road. The driver from Mysore to Bangalore was also not the best.
Regarding the hotels, they were all very good, spotlessly clean , well-run, welcoming, with good restaurants that offered a wide variety of food, with one exception: the Hotel Atithi in Pondicherry. This hotel was clean and modern with good rooms, but there were problems with the staff. It was unfriendly compared to all the other places we stayed. The staff could not find the menus, and it took 2 hours to have our dinner, although the food eventually was OK. We particularly liked the hotel in Mysore where we were upgraded to beautiful rooms and the restaurant was excellent as it was in the hotel in Bangalore (The Pride)."
-- Gillian K of BC, Canada
"All of the guides were at least very good, but the guides in Syria and Lebanon were somewhat better than the guide in Jordan. Husam and Tony were always enthusiastic about the subject matter as well as energetic. All of the guides were very knowledgeable. I sometimes had the impression that the Jordanian guide wanted to hurry us along (for example, by substituting another crusader castle for Karak) in order to shorten his day. I hope I'm not being overly suspicious or critical. Tour Agent, Chi Pham's responses were always timely, accurate, and informative. Very good/excellent tour overall. I'll watch your website for specific tours. I'm hoping to travel with Bestway again."
-- Richard A of NY, USA
"This tour was one of the most comprehensive in terms of itinerary that I could find in southern Africa and incorprates a wide variety of game viewing and cultural activities, hence the decision to take it. It offered good value for money. Our guide was excellent and he made the trip a very positive experience. Some of the hotels were sub-standard (especially bathrooms and amenities and lack of power) as was some of the hotel food, but these locations were few compared to the good ones. Specific GOOD ones - in my opinion - were Thamalakane, N'Kwazi, Swakopmund (alhtough it was too far from downtown), Waterberg, and Roy's Rest Camp. Not so good were Khorixas, Hammerstein. The others were generally good in all respects. Mahmood, our agent did a very good job. My wife and I were most impressed with the overall quality and organization of this tour. We would highly recommend it to others seeking a genuine African experience.
-- Doug M of BC, Canada
Cyprus - A Customised Tour
"Tour Guide, Maria was very personable and knowledgeable. An excellent organisational skills. One couldn't expect a better guide than she! Itinerary presentation:Designed to see that the visitor saw all of the island and its major sites. Excursions & Sightseeing:Excellent pace and thorough presentation. Anyone interested in the history of the world needs to visit Cyprus. This island has been controlled by all of the major forces of history due to its strategic location between Europe, Asia, and the Middle East. From neolithic settlements to the modern-day divided island, the visitor views the panoply of history."
-- Carolyn MC of CA, USA
"We have just concluded our tour of the Balkans with the Slovenia extension. I want to commend you for an excellent tour. Dragana is a wonderful guide and we had a great experience. Hopefully we will be able to join another Bestway tour someday."
-- Tom & Sandy H of MN, USA
Tibet, Nepal & Bhutan - Himalayas (A Customised Tour)
"We were greeted warmly and quickly taken to our hotel for rest as we had been travelling 32 hours!Excellent Service. Vehicle was very comfortable.. A/C worked well (which is very important to us Canadians who are not used to hot weather). Rakesh, our tour guide & driver Rocks!! He is a fantastic guide. Rakesh quickly learned how my group operates and he did exactly what we required. I will request him again for my next group (hopefully soon). Our driver was excellent, very careful and we felt safe with him. Driver's helper was also great!!"
-- Heather R of AB, Canada
Egypt - A Customised Tour
"Great job, brought back memories of my visit to Egypt with Bestway. Thanks."
-- Mohamed of BC, Canada
"Our experience in Syria was very good. We were grateful for an excellent guide, Husam with Golden Target. We were not sure when or where we would meet our guide and the Jordan contacts did not seem to know. Husam took the initiative to take a bus at 6:30am from Damascus to look for us at the border crossing from Jordan. Given what was happening in Syria, we were relieved to have such a gracious, calm, and competent young man who spoke English well. The driver in Syria, Ahmad, was reliable. The minivan very comfortable for long distances. Chi (Bestway Agent) is consistently competent. Shows thorough attention to detail, and a pleasure to deal with."
-- Dee Standley A of CA, USA
India - A Customised Tour
"I enjoyed looking through the brochure remembering the great trips that we have had with Bestway and particularly our trip with you. We had a wonderful trip in India. Our group and leader were ideal with a great spirit of fun. Pakistan is still high on our list of places to visit. We would love to travel with you again.."
-- Zane A of RI, USA
"The guide in Syria, Husam Alalo, was excellent and we really liked him. He was easy to be with and he was more like a friend. The guide in Lebanon, Tony, was also very good. His knowledge level was high and he was enthusiastic. Some of the hotels--in Old Damascus and Aleppo--were outstanding. Overall, I had a great time on this tour. Many of the sights were outstanding, and I loved the food. I learned a lot."
-- Eugene W of NY, USA
Northern India - A Customised Tour
"I will refer MANY people to you in the future. Bestway was a very professional organization to work with and the itinerary and guide resulted in an excellent trip. We will go back in future years to see other parts of India"
-- Kim M of BC, Canada
Southern India - Women's Group Tour
"Our Guide Priya was the best we have ever had. Mahmood was very good at helping us fit in all of the things we wanted to see and patient with our many requests! thank you!. I have been to India before with another tour operator. There was no comparsion in the quality of service. Bestway by far exceeded our expectations once again. We will use them again!"
-- Cathy S of BC, Canada
Tanzania - A Customised Safari
"I would highly recommend Mahmood & Bestway to anyone looking to plan a trip to Africa"
-- Michael Y of PA, USA